Goodwill Business Services Announces ISO 9001:2015 Certification Without Design

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AKRON, Ohio — June 25, 2019 — Goodwill Industries serving Summit, Portage, Medina, Ashland and Richland Counties announces as of June 28, 2019, its Business Services operations has been certified to ISO 9001:2015 without design standard.

“Since 2007 we have been delighted to serve our Business Services customers even better through the well-defined and documented processes ISO certification requires.” said Nancy Ellis McClenaghan, president & CEO, Goodwill Industries serving Summit, Portage, Medina, Ashland and Richland Counties. “While we’ve always been committed to quality in our products and services, this recent certification ensures a more productive environment through faster identification and resolution of quality issues, among many other benefits.”

Goodwill partnered with Smithers Quality Assessments,, an accredited quality and environmental management systems certification body to achieve the certification.  When an organization works with Goodwill’s Business Services, it can expect:

  • Competitive pricing
  • Reliable, high-quality workmanship
  • On-time delivery

By using Goodwill, your business is helping fund employment-related programs that help individuals overcome barriers to competitive employment and self-sufficiency. For a quote on your project or to receive more information, contact Goodwill’s Business Services team at or 1-800-989-8428.

About Goodwill Industries Serving Summit, Portage, Medina, Ashland & Richland Counties
The Goodwill Industries of Akron, Ohio, Inc., is a not-for-profit corporation that helps individuals prepare for, find, and retain employment. Operating in the five-county region of Summit, Portage, Medina, Ashland and Richland, the agency was established in 1927. It is a private, independent organization, operating as an affiliate member of Goodwill Industries International. Goodwill helps to directly strengthen the region’s workforce through its employment programs and indirectly through the net proceeds from its retail outlets and industrial services division. For more information about GIA, visit or call 800-989-8428.    


Jennifer Bako
(330) 786-2519

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