Mission Moments

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Mission Moments

Learn more about how Goodwill helps individuals prepare for, find and retain employment in our community through the following success stories.

Charliese Improving Soft Skills and Independence

While in high school, Charliese suffered a traumatic brain injury. For two years she was in a wheelchair and unable to walk. Being a strong-willed individual, when doctors told her she would never walk again, she became more determined than ever to get back on her feet and prove them wrong. Recovering from this tragedy led Charliese to Goodwill’s Work Experience program. In the program, she has gained work skills, independence and soft skills to deal with the frustration of injuries that have left her non-verbal. She credits her training with helping her become a better listener, teaching her how to follow instructions and helping her gain independence for herself and daughter. Last year Charliese was hired as a processor at the Waterloo Road store and is now mentoring other program participants. She is very proud of being hired at Goodwill and transitioning from the Work Experience program.


Dale Triumphing in the Face of Adversity

When Dale first came to Goodwill in June 2015, he received job coaching services to assist him in re-acclimating to work after suffering a traumatic brain injury. During his programing, Dale decided to focus on finding a new vocational goal. He tried several different jobs in the community, including a job try in Goodwill’s Contract Services area as an assembler. Dale was able to quickly learn and perfect all jobs assigned to him as well as mentor other program participants. He impressed the agency so much he was hired as an assembler in early 2017. During his programming, Dale has truly showed his resiliency and strength while recovering from his injuries.

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